Hey, my name is Julie! I'm a Technician at NSI and I help businesses like yours!
Plan: TotalCare Small
Best For: 5-10 employees
Industries: Professional Services, Biotech, Start-Ups, Non-Profits
With TotalCare, here’s what to expect from day one.
ONBOARDING & TRAINING
We start by introducing your assigned NSI technician. They spend a week at your office to learn all aspects of how IT is involved in your business.
Network Assessment takes place and IT security audit.
An IT strategic plan that aligns with your goals and priorities is presented and finalized with your approval.
HELP DESK SUPPORT
Help Desk is available 24/7 for just about everything via phone, chat or email.
Every device in your network is proactively monitored and maintained.
Monthly reporting on tickets resolved and more is available.
CYBER SECURITY PROTECTION
Security Awareness Training is provided to all staff.
Other layers of protection are added according to need and budget.
CONTINUOUS IT EDUCATION
Blogs and videos on technology, business applications, cyber security and more.
Join 80+ CT Businesses & Non-Profits:
Manufacturing
100 users
Non-profit
10 users
Energy
100 users
Government
50 users
I enjoy onboarding our new clients. Seeing the stress lift off their shoulders when I arrive on site is a great feeling.
Plan: TotalCare Large
Best For: 11-250 employees
Industries: Manufacturing, Engineering, Healthcare, Government Agencies
Aside from general IT support, here are other kinds of IT projects we manage for clients.
DATA BACKUP & RECOVERY
Recover your data and be functioning in hours (sometimes minutes) after an interruption/disaster with NSI's Data Backup and Disaster Recovery solutions.
Virtualization, cloud storage, imaged based backup, etc.
HARDWARE & SOFTWARE SALES & SERVICE
Asset Management, Lifecycle management, etc.
Onsite service for everything, ink and toner replacement
