Co-Managed IT Services Connecticut

Help for your internal IT team

The simplest way to give your people the tools they need to succeed.

Is your IT team facing challenges like these?

Our IT people are maxed out, can't cover vacations or sick days, and have no capacity to respond to emergencies.

Our entire workforce is slowed down by the lack of stable IT and a reliable help desk.

Move your IT to the background with preventative maintenance, proactive monitoring, and quick responses from our Naugatuck-based support team.

Our IT team members aren't developing new skills that could boost our productivity and security.

With NSI, you have the simplicity of one flat-rate monthly fee for the complete management of your IT. And all on-site and remote service is unlimited.

We have plans to improve our systems but no resources to implement them.

A co-managed IT plan will relieve their day-to-day pressures, help them complete a project, and train them in the latest business IT tools.

Our IT team has grown ad hoc — there's been no strategy or training, and oversight is weak.

You'll have a single holistic security solution with the latest network defenses, automated backups, 24/7 monitoring, and cyber awareness-trained staff.

The state of our IT environment makes it difficult to attract and retain talent.

Get jargon-free answers and expert help with your M365 environment from our Microsoft Gold Certified Engineers.

We want to take the pressure off our IT people, but we can't grow our headcount.

Our outsourced plans provide skilled professionals, strategic IT guidance, and scalable services that support your organization as you grow.

We're at risk because we aren't doing preventative maintenance or continuous monitoring.

Professionally managed IT infrastructure eliminates demotivating slowdowns and frees people to focus on their core tasks.

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Co-managed IT services can help

Today's business technology can overwhelm even the most skilled people. If your internal IT team isn't meeting your needs, there's a simple solution: Fill the gaps with our co-managed service — you'll have access to whatever's missing, from a help desk for daily user requests to project support, 24/7 monitoring, user training, or any issue your IT team lacks the time or expertise to resolve.

A fast and free discovery call will reveal how your in-house IT can start meeting your needs.

Augment your team with our co-managed IT services to stay secure and competitive

Capacity

Your partnership with NSI provides personnel and tools that will help you handle day-to-day tasks, complex projects, or after-hours support, freeing your in-house team to focus on strategic initiatives.

Access to expertise

You can call on our skilled experts and advanced tools to bridge any gaps in your in-house team’s abilities in areas like cybersecurity, cloud migrations, or compliance.

Future-proofing

Our co-managed IT services deliver 24/7 proactive monitoring, patch management, and real-time issue resolution, reducing downtime and preventing IT failures before they can impact your operations.
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What the results look like

Success Stories

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IT Support Connecticut

NSI by the numbers

Founded in
Naugatuck, CT
1985
Average
client tenure
24.8 years
Clients actively
supported
100 +
Median
employee tenure
13.4 years
Call
response time
60 seconds

Deployment Plan

Finding peace of mind just got easier:

Let's have a quick conversation about fixing your IT. Not a sales call — just a discussion about your goals and options. Together, we can figure out if our co-managed IT services are right for you.

Step1
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Contact

Talk with our team to explain your situation and clarify your options.

Step2
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Assessment

Receive your customized proposal and action plan.

Step3
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Solution

Watch while our experts start solving your technology issues.

What to expect when partnering with NSI

Strategy

We get to know you and your business to tailor solutions that future-proof your operations.

Transparency

No hidden costs, no upselling — all decisions are made with your best interests in mind.

Value

Leverage the latest expertise on demand at a fraction the cost of hiring internal staff.

Scalability

No matter your size, our TotalCare IT plans can adjust to support your growth.

Best practices

Your IT infrastructure will follow the leading industry standards for security and reliability.

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Success Stories

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Our Services

NSI's full suite of IT services Connecticut SMBs and nonprofits can rely on

Frequently asked questions

What are co-managed IT services? What are they for? How do they work?

A co-managed IT partnership is a way to support your internal IT team or person, so that your organization can be more productive and secure without needing to hire more staff.

Internal IT people often face overwhelming workloads, especially during projects, emergencies, or periods of rapid business growth. Outsourcing part of this workload delivers immediate relief. You can have your co-managed IT partner cover high volume tasks your in-house people don’t have the time for, or complex tasks they don’t have the skills for. Either way, you’re augmenting your internal IT resources with on-demand, external capacity and capabilities.

Our offices are in Naugatuck, and we offer co-managed IT services in Waterbury, Hartford, New Haven, Bridgeport, Danbury, and throughout Connecticut.
Our co-managed IT services can support a wide range of devices and systems, including servers, desktops, laptops, tablets, smartphones, switches, routers, firewalls, Microsoft 365 services, and operating systems from either Microsoft or Apple.
Yes, we have an expert help desk and in most cases, IT problems can be solved remotely without an on-site visit by an NSI technical consultant. We have an emergency call line that’s open 24 hours a day, 365 days a year. Call us anytime.
No, all of our technicians are NSI employees. We train together, and client satisfaction is a shared responsibility. This approach helps our team get a deep understanding of our clients’ needs, goals, and challenges.
We specialize in providing co-managed IT services to small and midsize organizations. Each service plan is designed for a specific range of users. Most plans are for between 10 and 100 users, but they can be scaled up or down to accommodate any size business.

New England Systems, Inc. (NSI) was founded in 1985 in Naugatuck and has been providing productivity and security solutions for Connecticut businesses ever since. We actively serve over 100 local businesses in nearly every industry as well as nonprofit organizations. It is still a family-run business, and many of our clients have been with us for decades.

Despite starting out 40+ years ago, our team of young specialists stays current on every new development in business IT, ensuring our clients can always deploy the most efficient and secure tools to run their operations. Learn more here.

Expert co-managed IT services Connecticut businesses and nonprofits have relied on since 1985

Your partners at NSI are waiting.