Back in April 2020 when Covid19 took the country by storm, many organizations quickly shifted to a work from home setup, implementing technologies like Office 365 and Microsoft Teams to allow their teams to work remotely. With very little planning, a few organizations started to face technology adoption challenges creating productivity issues.

As things start to look more "normal" is time to review how employees are adopting technologies like Microsoft Teams and find ways to overcome governance and end-user training issues. For businesses in Connecticut, implementing O365 to modernize productivity is an investment, and as such, it is critical to define what successful implementation should look like. When deploying Microsoft Teams and training employees, SMB’s should have specific use-cases in mind and features to use for certain scenarios, and now is the time to measure that usage.

n this infographic, you’ll find the signs that indicate whether or not your team is embracing Microsoft Teams to its full potential, as well as a list of outcomes to expect if adoption is high. Hopefully, as you start monitoring these metrics, you’ll realize your business is on a great path.

Pro tip: Whatever method you choose for end-user adoption, make sure that your business outcomes are supported by the technical implementation of your services and overall objectives of your organization.