Tom McDonald

President of NSI, Tom has been helping small and medium businesses succeed in Connecticut for over 25 years.

Recent Posts

Why is Getting an ROI out of Technology Difficult?

By Tom McDonald | Aug 24, 2021 9:14:51 AM

The nature of technology is such that it impacts everything at the business - employees, work culture, various departments (sales, marketing, HR, accounting, manufacturing), and so on. Without clearly defined goals, established performance indicators and aligning the technology with existing work culture, organizations struggle to arrive at their ROI on technology.

Here are 5 challenges that organizations face when calculating ROI on technology:

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The Four Steps for Continuous Business Improvements

By Tom McDonald | Jul 9, 2021 9:45:48 AM

There are two ways to try to improve any aspect of a business, whether it’s about sales, marketing, operations, finances or management. The amateur way is to act ad-hoc and reactively. This leads to random sets of usually disconnected improvements and very limited return on investment of both money and time.

The proficient way is to plan and act proactively. This leads to a development plan usually with connected initiatives set for effective execution and leads to dramatic improvements.

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Industry Veteran Brian Jurick joins NSI Senior Executive Team

By Tom McDonald | Jun 15, 2021 12:02:00 PM

Jurick brings over 20 years of leadership experience in the MSP space, NSI continues to grow as the leader in SMB IT support in Connecticut.

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5 Reasons to Outsource IT

By Tom McDonald | Sep 15, 2020 4:57:03 PM

As small businesses grow, their technology needs become more complex. More employees means new tech like laptops, printers, access points, phones, etc., are needed, and supporting these infrastructural changes  can be difficult without a dedicated IT professional. 

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Key Metrics of a Successful Teams Adoption

By Tom McDonald | Aug 24, 2020 4:45:41 PM

Back in April 2020 when Covid19 took the country by storm, many organizations quickly shifted to a work from home setup, implementing technologies like Office 365 and Microsoft Teams to allow their teams to work remotely. With very little planning, a few organizations started to face technology adoption challenges creating productivity issues.

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Guidance for adopting Telehealth solutions in response to COVID-19

By Tom McDonald | Mar 27, 2020 10:31:04 AM

URGENT TELEHEALTH IMPLEMENTATION 

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SMB's Technology Checklist for Working from Home

By Tom McDonald | Mar 17, 2020 3:51:10 PM

You’re home and you’re working. Same goes for your team, and this means everyone.

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Enhancing Security for Remote Workers

By Tom McDonald | Mar 16, 2020 3:55:17 PM

A lot of us are suddenly working from home, but few are taking enough safety precautions. Remember, cybercriminals may take advantage of these circumstances to attempt to infiltrate organizations. 

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