7 IT Resources Every CT Business Owner Should Bookmark

By Tom McDonald | Nov 11, 2015 1:30:00 PM
Most business owners are too immersed in running their day-to-day business and dealing with immediate priorities to think about what might happen if something goes wrong with the computing environment. If their computer networks are up and humming they usually don’t worry about what might happen, especially if they have someone on staff to manage IT. However, it’s best to be ready in case of disaster. Read More >

Are You Ready for Mobile Users?

By Tom McDonald | Sep 13, 2013 10:29:00 AM

Are you reading this on your smartphone or tablet?  One thing that I know for certain is that I view a majority of emails, blog posts, and reports on my smartphone.  The amount that I do this surprises me, as I once believed the screen was too small and the notion of conducting business on, well, a display the equivalent of a business card seemed impossible.  It's not.  I do it every day, and I'm sure you do, too. 

Did you know that by 2014 there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. If you thought you had time to make the switch closer to 2014, you may want to reconsider in light of new research. A recent study revealed that around 40% of prospects move on to a competitor if they have a poor mobile experience. How prepared is your business for this change? Well, if you are just starting out, the following checklist will help. 

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Data loss and IT support - Don't drop the baton.

By Tom McDonald | Aug 28, 2013 12:38:00 PM

The Atlantic hurricane season is upon us.  Everyone has their fingers crossed, hoping to avoid nature's wrath.  It seems we have gone too many years with unusual weather events that challenge us as citizens, homeowners, employees, and business owners. Running an IT Support company that provides network and computer services to small businesses means we see the worst of it when a disaster strikes.  CIO's and business owners with blank expressions as water levels rise and winds howl.  Will the servers be ok?  Did I remember to do the backup? Can we withstand another four day power outage?   Here is what the experts are reporting when it comes to data loss: 

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Do You Blog?

By Tom McDonald | Aug 22, 2013 10:14:00 AM

Are you a business owner? Do you blog? We’re looking to follow local businesses who blog, tweet, or write for regional, trade or other publications, in an effort to provide well-rounded, helpful information to other NSI customers.

NSI has thousands of great clients located throughout the Northeast, and they range from the soloprenuer, to corporations with 100+ employees.  Do you, or does anyone from your company publish ongoing content?  If so, would you be interested in allowing my Client Services Team to share links, articles, tweets, etc with our customer base? Why should we promote information from a CPA, Dentist, Lawyer, or Manufacturer located in California, when you may be located right here in New England, and publishing helpful information our customers can use?

As a business owner myself, I am continually on the lookout for good local connections, advice, and ideas.  Providing helpful information to our customers is important to me.  

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Confessions of a Small Business Owner: "I have no data backup"

By Tom McDonald | Aug 10, 2013 8:45:00 AM

Dear Small Business Owner, 

You are not alone.  According to Symantec SMB, 50% of small and medium businesses have no backup or disaster recovery plan in place.  41% of those surveyed, stated they haven't given much thought to implementing a disaster recovery or business continuity plan. 

Statistics like these are impressive, aren't they?  Unfortunately, they don't actually help you solve the problem of not having a data backup plan, and they may even support the idea of NOT getting one.  Let's take a look at some questions that will help us decide if you even need a better, or beginning backup plan.  

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