IT Support Technician from NSI - review of Microsoft Office 365 / MS365: Working with Small and Medium Businesses as a Network Support Specialist, I'm asked about new advances in technology almost every day. Most recently, I received an inquiry about Microsoft 365 / Office 365. *NOTE: This post is from 2011, updated information is on its way! Subscribe to this blog and get the latest on Office 365. We will have a series of posts regarding Microsoft 365! Our "What needs work" section, below, will be addressed, along with other awesome improvements to this great product.
Summer is here, thunderstorms are coming, here are a couple simple tips to protect your business from a serious problem:
RescueCom has released their quarterly report outlining the top 5 Laptop brands based on quality. Lenovo laptops ranked highest with a score of 254, followed by Asus with 242. Toshiba took third with 164, followed by Apple with 149 and HP with 122.
RescueCom is a computer repair center and has been recording their data since 2006. They determine each brand’s reliability rating by looking at 3 different factors:
- Looking at each brands market share in that given time period compare to the percentage of repair calls for that specific brand
- Component Quality used within the laptops; the better the quality of the components the less likely they are going to fail
- Likelihood the customer will need a third party support on their PC; a lack of manufacturer support sends more customers to third party vendors for support
NSI's own Irene Caldwell was recently featured in the Weston-Redding-Easton Patch, a local paper for the Redding community. Irene has lived in Redding for 4 years and has been working in IT for over 15 years. She just recently returned to NSI a month ago, but is already pushing new business and helping her clients with her extensive knowledge of business and her experence working for companies such as IBM. Irene is helping her clients by offering free educational workshops at Uconn Stamford as outlined in her article,
“One of the other things I do for NSI is run several university classes. Over the next few months I’ll be running free summer educational workshops at UConn Stamford. They are business classes open to all business owners and anyone considering starting a business. The first one is “Enhancing your Business Plan."
Xerox has been undergoing lots of changes over the past few years, with CEO Ursula Burns heading the helm for the past 2 years, she has changed Xerox from the inside out in hopes to transform them from just a printer/toner manufacturer, into a more diverse IT provider that utilizes the Partner Channel.
