Connecticut's IT Managed Services Blog

Microsoft phone scam – It can happen to anyone.  If you found this article because you received a strange call from “Microsoft”,  let us offer you some background and then we’ll provide insight, and answers.

NSI provides IT Support and Computer Services to literally thousands of businesses throughout New England and we often hear from our customers regarding scams and attempts to capture personal information through pop-ups, emails, and sometimes even phone calls. 

Forbes.com recently published a list of Tech Solutions for 5 Common Small-Business Problems.  Well, NSI is a small business, and we have problems just like anyone else.  Sure, we provide IT Support to thousands of businesses throughout New England, but technology is a broad term and we are consumers of tech, just like you.

The Forbes list focuses on five areas of concern for small business owners:

Well, you probably do.  Regardless of how skilled your IT Support, Network Admin or Computer Services are, if you are a business owner you will be faced with upgrades. This is the reality of what it takes to run a business in today’s competitive market.  What if NSI stopped upgrading?  How would we stay in business and maintain our ability to provide services like TotalCare, Data Backup and Recovery, Remote Help Desk Services, On Site Computer Maintenance and Printer Repair?  We would stink, and no one would want our antiquated service offerings. 

Connecticut IT Support and Computer Solutions Provider, NSI, weighs in:  Inside the FREE TRIAL, DEMO, and GIVEAWAY.  We’ve all heard some variation of the saying: "If all you have is a hammer, everything looks like a nail”.  This is a component of “The Law of the Instrument” which is defined as an over-reliance on a familiar tool.    What is your familiar tool?  Is it attending networking events?  Running newspaper advertisements?  Getting referrals?  Is it sending an email  vs. making a phone call, or vice-vera? 

Why choosing the right IT service provider matters now, more than ever.  You’re a business owner.  It’s 8:30am and your cell phone rings.  It’s the office; your faithful early bird employee who opens the doors and gets ahead of it before the whirlwind of the day takes flight sounds distraught.  The Server is down.  There is no email.  And, the report you need for your meeting won’t be waiting on your desk. 

You find a way to print some of the information at home, and head in to the office.  When you arrive, everyone is standing around talking about the situation, “how long will we be down?”  Naturally, other social topics evolve from the conversation, and soon everyone is engaged.