All businesses are going mobile these days. With the boom in smartphone sales and the proliferation of laptops and tablets, now you can access the office from any location, and many people do. You walk into the nearest Starbucks or coffee shop and chances are you will see dozens of people with their headphones in, working on their laptops. Geography is no longer an issue for business thanks to the mobile enterprise, and there are a number of Connecticut mobile start-ups that are fueling the growth of mobile business.
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Mobile computing is now an integral part of business and that’s not going to change. The ability to access email and business documents anywhere at any time is giving businesses a sharper competitive edge. At the same time, supporting a mobile workforce gives rise to added security risks. Handheld devices are not inherently secure, and enabling remote access to business intellectual property could put that IP at risk, especially if it’s retrieved over an unsecure wireless network. Companies have to weigh the benefits against the risks of provisioning a mobile workforce.
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The recent controversy regarding the FBI’s efforts to coerce Apple into writing a universal key to unlock iPhone security has shone new light on the need for mobile device management (MDM) software. As you probably know, the FBI sought a means to access the iPhone of Syed Rizwan Farook, the gunman responsible for killing 14 people in San Bernardino. The FBI argued that Apple had to develop software to access Farook’s iPhone data. Apple argued that the FBI’s request would require them to create a universal skeleton key that could compromise security on any iPhone. While all of this is now a moot point, because the FBI was able to unlock Farook’s phone without the help of Apple, the part of the story that few hear is that the FBI could have easily unlocked Farook’s iPhone if San Bernardino County had installed MDM software.
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How are small businesses handling Mobile Devices? We know that business owners rely on their mobile technology more than ever, because we see these trends when we review the types of calls received by our Help Desk. When NSI TotalCare added its robust service offering designed specifically for Mobile Devices, it was in response to feedback and requests of our clients, who expressed a need for this kind of support. Policies, management, security, data backup and best practices alone are a lot for a business owner to handle, not to mention the variety of user issues, questions, and continued operating system upgrades required to keep each device up to speed.
Smartphone Security: The single, easiest portal into your professional and personal life is also the last thing you would think of protecting. Take a look at the list below, and take action – Do it today:
