Like companies everywhere, Connecticut small businesses are struggling to contain operating costs, and computing infrastructure can be one of the most difficult expenses to manage. The enterprise infrastructure is essential to business operations, but it’s usually a cost center, so balancing outlay against returns is a continuous challenge. Staffing is a big part of IT operating expenses, so the question becomes: Is it more cost-effective to hire or to outsource? How do you assess managed service provider pricing against in-house staffing costs?
Small- to medium-sized businesses (SMBs) have an ongoing challenge managing their computing needs; they need to reduce their IT overhead while improving reliability. For most SMBs, it’s not cost-effective to maintain a full-time IT staff, and even if there is an IT team on site they can’t address every computing challenge.
Growing a small business is not easy, especially in a post-recession economy, so every decision business owners make needs to consider a return on investment.
For small business owners, the decision to outsource their information technology needs opposed to having someone in-house is an important one.
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It’s always nice to be recognized. Especially when recognition comes from your peers—other professionals who have “been there, done that, bought the T-shirt.” They understand what it takes to succeed and the challenges that stand in the way of providing outstanding customer service. That’s why we are extremely proud to be named one of the Pioneer 250 on CRN’s 2017 Managed Service Provider 500 (MSP500) list.
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Hiring a new IT service provider is an important step for any small business. Bringing in the right person can reduce the burden that mismanaged IT services can have on a business, especially one that is trying to grow in a tough economic climate.
But don’t worry, help is here. Before hiring a new IT service provider, put on your detective hat and ask the right questions to make sure the provider you pick is the right one for your company’s needs.
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