How Managed Services IT Support is Like a Good Rib Joint

By Tom McDonald | Apr 8, 2014 11:58:00 AM

Who doesn’t like a delicious, juicy, fall off the bone rack of ribs? St Louis style, is my personal favorite. Going out for ribs is a lot like having managed services IT support for your company’s network. 

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NSI Quoted in Wall Street Journal - "Do What's Right for Employees"

By Tom McDonald | Mar 18, 2014 12:44:00 PM

On February 5th, 2014 the Wall Street Journal Business section featured an article tackling the topic of paid sick leave for employees who work for small businesses. Several owners were interviewed, and NSI's President, Tom McDonald, was among them.

"NSI has been in business almost 30 years, and I've always thought of the company culture as that of a family.  Recently, we implemented an internal employee satisfaction and feedback system through a service called TINYPulse which allows any employee to participate in weekly surveys, anonymously.  The feedback I get is great, and has encouraged positive changes throughout our organization such as process changes, improved communications, new applications, a new employee lounge and some much needed remodeling.  However, the one thing that impresses me the most, is the amount of employees who use the word "family" when referring the NSI in their anonymous comments through the TINYPulse portal."

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April 8th - End of Support for Windows XP and Office 2003

By Tom McDonald | Mar 6, 2014 9:47:00 AM

According to Lenovo, 40% of businesses are still running XP. "I have it on one machine, maybe two". This is typical of many IT environments.  The danger of having a couple machines on your network running Windows XP, is that it makes your entire infrastructure vulnerable. It's a way in.  

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Waterbury Public Schools Succeeds with IT Support from NSI

By Tom McDonald | Feb 26, 2014 10:04:00 AM

Waterbury Public Schools realized there were several ways they could reach their goals. Two key area of focus were: Getting a handle on their dynamic and fast-changing student body in an effort to greatly improve their success in helping students fulfill their maximum potential, and the need to find the right technology partner, and the right solution.

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URGENT SECURITY ALERT: Apple iPhone, iPad, Mac

By Tom McDonald | Feb 23, 2014 5:15:00 PM

AVOID public wifi until you have performed the latest iOS update. Protect yourself from potential security issues aimed at Apple Mac, iPhone, iPad.  NSI Senior Support Consultant explains: 

"There isn't much buzz about it yet as it is mostly only the hacker/security community that knows of this today, but there was a MAJOR security vulnerability that was just made public that affects almost all apple devices.

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