How to Integrate a Managed Services Provider Into Your Existing IT Staff

By Tom McDonald | Oct 11, 2017 9:00:00 AM

If you ask the average owner of a Connecticut small to medium-sized business (SMB) why he or she doesn’t outsource his or her IT support, he or she can cite dozens of reasons: ”It’s too expensive,” “outside IT support doesn’t understand my business,” “outside IT support can’t respond fast enough,” “I would have to cut my IT staff,” etc. The fact is, the right IT managed services provider (MSP) can save you time, money, and resources while making your IT staff more efficient. It’s all a matter of how you use your IT MSP and how well you integrate it into your team.

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How Hiring an IT Managed Services Provider Can Drive Revenue for Your CT SMB

By Tom McDonald | Oct 4, 2017 9:00:00 AM

When most owners of Connecticut small to medium-sized businesses (SMBs) look at their balance sheet and see assets and expenses, they usually put their IT managed services provider (MSP) in the “expense” column. That’s a mistake. If you look carefully at the value-added services and capabilities that your IT MSP provides, you’ll realize that your MSP actually is an invaluable asset that can add to the bottom line of your Connecticut SMB.

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How to Set Your Remote Workers up for Success with IT Support

By Tom McDonald | Sep 27, 2017 9:00:00 AM

More employees than ever are working remotely, which is creating new challenges for Connecticut companies’ IT support teams. When users have to access business-critical data outside the office, it presents a different set of challenges to secure and manage corporate data. Every day, there are new internet and mobile technologies that are enabling new levels of remote office computing to increase productivity. However, if the IT support team can’t support and protect remote workers, your business can’t profit from the benefits of telecommuting.

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If It Can Happen to Verizon, It Can Happen to Your Connecticut Small Business

By Tom McDonald | Sep 20, 2017 9:00:00 AM

Every Connecticut small business needs to take data security extremely seriously. You need to be on continuous watch for malware and data leaks. A data leak can be disastrous for any business, but small businesses are especially vulnerable, because they typically don’t have the hardened data security of large corporations or the resources to deal with a data breach once it occurs. Connecticut small businesses suffer double jeopardy, because, in addition to dealing with the data breach itself, Connecticut’s data breach notification law requires businesses to notify those affected and provide two years of identity theft and credit monitoring.

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Will Autonomous Vehicles Create New Cybersecurity Risks for CT Businesses?

By Tom McDonald | Sep 14, 2017 8:00:00 AM

Not long ago the concept of viable self-driving cars seemed far-fetched, but the reality is that autonomous vehicles (AV) are here today, and likely to become commonplace within the next few years.While the technology is nearly perfected, there are still roadblocks to adoption, such as data security, which is something that should concern all Connecticut businesses.

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