5 Most Common Office Printer Problems

By Tom McDonald | Jun 10, 2015 8:30:00 AM

There is a scene is the popular movie "Office Space" where the lead characters take the company’s fax machine out to an open field and destroy it with a baseball bat.

Connecticut small business owners with printer problems may be familiar with this feeling. Office printer problems can slow down productivity, frustrate employees and managers and take attention away from the company’s true objective — serving its customers.

Read More >

8 Life Hacks for the Office Space

By Tom McDonald | Apr 16, 2015 10:10:00 AM

Back by popular demand - Jay from the NSI Help Desk offers 8 “Life Hacks” for the office space.  Take it away, Jay... 

Read More >

What is the cloud, and is the cloud right for my business?

By Tom McDonald | Apr 10, 2015 8:00:00 AM

Is your business considering a new application, new servers, cloud, or a hybrid cloud solution?  You are not alone.  Many businesses are in a position just like yours and they are asking, "is the cloud the right solution?"

Rather than spend a lot of time explaining how the cloud works, we'd like to offer you the opportunity to view our latest video, which covers many of the benefits the cloud can offer, along with actual footage of "the cloud in action" in a real business environment. 

Read More >

How Network Support Saves Time and Money

By Tom McDonald | Jan 27, 2015 10:03:00 AM

Furniture arrives to people in typically one of two ways: already assembled and ready or disassembled in a box.

The first way makes life easy for the recipient, allowing them to enjoy their item as soon as possible. The second option gives the recipient a sizeable challenge. With so many pieces to organize and assemble just right, there’s more room for error and damage (and lost tempers), especially if one lacks pre-existing knowledge and experience.

Read More >

The Personalization of a Managed Service Provider

By Tom McDonald | Jan 6, 2015 10:06:00 AM

Managed Service Providers (MSPs) have been around for some time now, offloading IT-related needs and increasing business productivity of the companies they work for.

During their existence, MSPs have heard a lot of common questions, comments, and complaints from their clients. MSPmentor covered some of the most common complaints clients have, including not understanding where files were placed, why services were costing more than expected, and the notorious “When will my services be back online?”

Read More >