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Imagine this scenario: your staff is down one more person this week than you originally planned, you have a growing list of project deadlines that need to be addressed, and you don’t have the necessary IT resources or manpower to deliver the time-to-value that your customers demand. Sound familiar? |
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With a lot of small and medium-sized (SMB) businesses, this scenario is an everyday reality. They are typically strapped from a cost standpoint to expand their IT staff—if they have a staff at all. Having the right people to assist is a big differentiator for curbing mistakes. In fact, Gartner projects that through 2015 people will be responsible for 80% of all technology failures. This can be due to a variety of reasons, including not having a realistic workload plan in place or underestimating how much labor is needed to prevent these problems from taking place.
To reduce management complexity while keeping costs down, SMBs need the ability to do more using fewer resources, and that’s where managed services has turned into a viable option. With a managed services provider, businesses can either gain timely assistance to augment an overworked staff or have a full-blown IT department at their disposal. Either way, managed services can help bridge the gaps.
The SMB market is definitely catching on. According to Techaisle, the SMB Managed Services market is projected to grow to $44 billion until 2016, at a rate of roughly 12% growth in that span. Of particular note is that remote management monitoring services will increase to $15 billion during the same timeframe.
Managed Services can help SMBs: