Connecticut's IT Managed Services Blog

One of three things will happen as you read the questions in this IT Support Evaluation QUIZ: 

I recently overheard an employee talking about a salon she visited, and she was enthusiastically explaining how the owner organizes fundraisers, chooses environmentally friendly products that are free of harmful chemicals, and offers excellent prices.  Clearly, she was “recruiting” her colleague into becoming a client of this establishment because she was so happy with her experience. 

Microsoft phone scam – It can happen to anyone.  If you found this article because you received a strange call from “Microsoft”,  let us offer you some background and then we’ll provide insight, and answers.

NSI provides IT Support and Computer Services to literally thousands of businesses throughout New England and we often hear from our customers regarding scams and attempts to capture personal information through pop-ups, emails, and sometimes even phone calls. 

Forbes.com recently published a list of Tech Solutions for 5 Common Small-Business Problems.  Well, NSI is a small business, and we have problems just like anyone else.  Sure, we provide IT Support to thousands of businesses throughout New England, but technology is a broad term and we are consumers of tech, just like you.

The Forbes list focuses on five areas of concern for small business owners:

Well, you probably do.  Regardless of how skilled your IT Support, Network Admin or Computer Services are, if you are a business owner you will be faced with upgrades. This is the reality of what it takes to run a business in today’s competitive market.  What if NSI stopped upgrading?  How would we stay in business and maintain our ability to provide services like TotalCare, Data Backup and Recovery, Remote Help Desk Services, On Site Computer Maintenance and Printer Repair?  We would stink, and no one would want our antiquated service offerings.