Tom McDonald

President of NSI, Tom has been helping small and medium businesses succeed in Connecticut for over 25 years.

Recent Posts

How Network Support Saves Time and Money

By Tom McDonald | Jan 27, 2015 10:03:00 AM

Furniture arrives to people in typically one of two ways: already assembled and ready or disassembled in a box.

The first way makes life easy for the recipient, allowing them to enjoy their item as soon as possible. The second option gives the recipient a sizeable challenge. With so many pieces to organize and assemble just right, there’s more room for error and damage (and lost tempers), especially if one lacks pre-existing knowledge and experience.

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The Personalization of a Managed Service Provider

By Tom McDonald | Jan 6, 2015 10:06:00 AM

Managed Service Providers (MSPs) have been around for some time now, offloading IT-related needs and increasing business productivity of the companies they work for.

During their existence, MSPs have heard a lot of common questions, comments, and complaints from their clients. MSPmentor covered some of the most common complaints clients have, including not understanding where files were placed, why services were costing more than expected, and the notorious “When will my services be back online?”

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Avoid Heartbreak: Invest in Solid Data Backup Solutions

By Tom McDonald | Dec 16, 2014 10:16:00 AM

You were working on that massive project for a major client. It had taken you the whole day to put it together, research the aspects of it, and put it into a professional, but fancy format.

Then the program crashes. For no reason at all, it just forgets all the work you did between your last save, which was a few hours ago. You cross your fingers and toes that the recovery aspect of the program works, but there is never a guarantee.

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5 Reasons Businesses Are Choosing Cloud Services

By Tom McDonald | Dec 2, 2014 10:24:00 AM

Businesses of all sizes are using cloud services for similar reasons—to save money, to gain access to computing power, and to relieve some of the burden on their staff.  

Here are 5 reasons why businesses just like yours are choosing Cloud Services: 

1. Cloud Solutions offer better insight - With cloud, a small business has greater flexibility and can leverage tools they never had access to before, such as leveraging analytics and big data to help target customers and uncover opportunities. Cloud also makes it much easier for the SMB to share data across applications and increase mobile access. 

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IT Support: When DIY Becomes DOA

By Tom McDonald | Nov 18, 2014 10:51:00 AM

Most entrepreneurs don’t start a business because they love to monkey around with IT Support.

And while there are some small businesses proprietors who are more intimate with technology, most business owners see technology as a “can’t live with it, can’t live without it” necessity that just keeps getting more and more costly.

When those costs start taking chomps out of profits, small business owners must decide whether to call in a professional for an assessment or try and get things under control with an in-house team.

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