Tom McDonald

President of NSI, Tom has been helping small and medium businesses succeed in Connecticut for over 25 years.

Recent Posts

What Do You Do When Your Website Goes Down? A Survival Guide for The Connecticut Business Owner

By Tom McDonald | Oct 28, 2015 9:00:00 AM

Today’s business lives on the web, and even if your company doesn’t have an ecommerce site, you rely on your web presence for marketing and lead generation. Companies also are increasingly using their websites for data sharing and as portals to work with strategic partners. When your website goes down it can have a dramatic impact on operations.
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IT in 2016: The Major IT Updates That Every Business Owner Should Know

By Tom McDonald | Oct 20, 2015 10:00:00 AM


To upgrade or not to upgrade, that is the question many small and medium-sized businesses face. As business’s day-to-day operations become more reliant on technology, business owners have to make an ongoing assessment about their technological needs and where they need to invest to keep pace with changing market and customer demands. With all the ballyhoo about the latest technology trends, decisions about what systems you should upgrade become complex. Read More >

5 Strategies to Configure your IT if you Have a Mobile Workforce

By Tom McDonald | Oct 6, 2015 9:30:00 AM


Some of the greatest productivity tools for business are mobile computing devices. Tablets, smartphones, and laptops keep employees connected to the office and to customers and enable round-the-clock support. These same mobile devices also can create a headache for IT personnel. The IT staff has to provide access to mobile users and secure the network from wireless intruders. While supporting a mobile workforce can substantially increase office productivity, your network also needs to be hardened to accommodate mobile users. Read More >

10 Ways an IT Managed Services Provider Will Improve Your Bottom Line

By Tom McDonald | Sep 28, 2015 10:30:00 AM

Qualified IT personnel are expensive, but if your business runs on computers, then the expense is worth it, at least theoretically. For many small to medium-sized organizations, having dedicated IT personnel may not be cost-effective.

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9 Questions to Ask When Evaluating Virtual CIOs

By Tom McDonald | Sep 24, 2015 2:15:00 PM


You have already determined that it makes more sense to outsource your CIO than try to hire a knowledgeable IT professional. Your organization certainly needs the IT support, but your network may not warrant having a dedicated professional as part of the executive team. Depending on the size of your operation, you may determine that using a virtual CIO, usually a trusted integration service provider, will save you a bundle in staffing overhead and in-house resources. However, you do want to make sure that your IT partner can fill the role of CIO and that you can maintain network and operational uptime without a hitch. Read More >