Tom McDonald

President of NSI, Tom has been helping small and medium businesses succeed in Connecticut for over 25 years.

Recent Posts

7 Small Business Technology Projects to Consider to Improve Operations

By Tom McDonald | Aug 11, 2016 7:30:00 AM

One of the advantages of being a small business is the ability to rapidly adapt to changing market conditions. Unlike lumbering corporations, small businesses can be more nimble in their business practices, which makes it easier to assess and try new things. That’s why small- to medium-sized businesses (SMBs) tend to be early adopters of emerging technology.

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A Quick Guide to Creating a Small Business IT Disaster Recovery Plan

By Tom McDonald | Aug 4, 2016 8:30:00 AM

By definition, a disaster is something you cannot plan for in advance, and in the case of your enterprise network, an unexpected IT disaster could cost your organization tens of thousands of dollars. So while you cannot anticipate disaster, you can be prepared for disaster recovery to minimize losses and get your business back online as quickly as possible.

Every organization needs an IT disaster recovery plan. It’s clearly much more expensive to do nothing than to have a disaster preparedness plan in place. Think of the potential losses from a network disaster in terms of a mathematical formula:

Losses = incident probability x cost of incident

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How Keyboard Failure will Crush Your Employees’ Productivity

By Tom McDonald | Jul 25, 2016 2:30:00 PM

With business operations more dependent on desktop computing than ever, the smallest glitch can bring productivity to a halt. Even the simplest computing problem can render your workstation useless and business stops. It’s like the old adage “For want of a nail… the kingdom was lost.” Let me share a recent experience that illustrates my point.

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How Businesses Should Evaluate Potential IT Service Providers

By Tom McDonald | Jul 6, 2016 12:30:00 PM

When choosing an IT service provider, you have many things to consider – support capabilities, service-level agreements, pricing models, and other variables. The capabilities to consider will vary depending on your business, however, there are some capabilities that you should look for in any service provider. And with the explosion in the number of cloud service providers, it’s becoming more challenging to find the right service provider to support your business.

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